Please be kind and patient, our front staff are trained to help patients and we make every effort to make your experience pleasant and comfortable. Please note that we are completely supportive of our staff and neither the doctor nor management will tolerate any rude or aggressive behavior.

Please call 250-352-6611 to book your appointment or book online.

While dealing with the current pandemic is the health care industry’s top priority, it’s important that patients are able to access their family physician to deal with ongoing or emerging medical concerns. Our physicians are able to provide all patients with a telehealth appointment via phone and in person appointments as necessary.

We are a very busy clinic. We require no less than 24 hours notice for appointment cancellation.

You will be charged a minimum $25.00 fee for missing a regular appointment, with the possibility of a higher fee for missing “extra time” appointments, consults, procedures, immigration medicals, etc. This also applies when cancelling without sufficient notice (2 hours for regular appointments, 1-2 days for other consults and procedures). This fee must be paid prior to booking any future appointment. Extenuating circumstances will be considered. Please contact us as soon as you know you will no longer be able to attend your appointment.

All of our staff have signed confidentiality agreements and we are dedicated to ensuring patient privacy and confidentiality. We cannot guarantee the privacy of anything sent to us by email so we recommend you contact the office by phone for all inquiries.

Clinic COVID Protocols

• To align with Kootenay Lake Hospital and Interior Health, Nelson Medical Clinic is requesting that all patients and visitors to the clinic wear a mask.  Hand sanitizing or hand washing is mandatory upon entry.  We are accepting any kind of mask (ie cloth, K95, or medical grade) and will happily provide you with a mask upon entry to the clinic. 
• Please call 250-352-6611 to reschedule your in-clinic appointment if you have:
  • fever and/or chills
  • new or worsening cough
  • shortness of breath
  • sore throat
  • new muscle aches
  • headache
  • tested positive for Covid (or are awaiting the results of a Covid test)

COVID Information

• If you feel you have symptoms consistent with COVID-19, please go to https://bc.thrive.health/ for a self-assessment, or call 811 for the nurses hotline.  
• If you have symptoms and qualify for a Covid test, you can book online.
• If you have been tested for Covid and are looking for your results, log-in to MyHealthPortal , go to www.healthgateway.gov.bc.ca , register for text results by clicking here, or call 1-833-707-2792
• For reliable updates on COVID-19, please visit: BC Centre for Disease Control or Interior Health.

• Book Online at labonlinebooking.ca
• Or by phone: 1-877-740-7747, seven days a week, from 8 a.m. to 7 p.m

Book Online 

Check in with with the SAVE MY SPOT app or online

Walk ins may have to wait, we encourage you to be kind and patient.

Questions by phone: 250-352-9360, mon – fri, from 8:30 a.m. to 3 p.m.

MyHealthPortal is an online tool that allows Interior Health citizens 24-7 secure access to their personal health information.

View your lab results, medical imaging reports (such as X-Ray, CT, and ultrasound scans), certain transcribed reports, upcoming IH facility appointments, and recent visit history.

Click here to register for MyHealthPortal.

Patient Health Questonnaire for Depression (PHQ9)

Anxiety Screen (GAD7)

CADDRA Teacher ADHD Form

SNAP-IV 26 – Teacher and Parent ADHD Rating Scale

Screen for Child Anxiety Related Disorders (SCARED) – Child Version

Screen for Child Anxiety Related Disorders (SCARED) – Parent Version 

Blood Pressure Log

DASH Diet Information

The Mediterranean Diet: A Guide to Healthy Eating

SPARC Parking Permit Form

We do not renew prescriptions without an appointment.

If you require a prescription refill, please book your appointment at least 2 weeks in advance of need by phoning 250-352-6611.

We are not currently accepting new patients.

Patients looking for a family physician should ensure they register on Kootenay Boundary’s Health Connect Registry (Or call 811 to register). The Health Connect Registry is a new region-wide patient registry for people who are looking for a physician or nurse practitioner. All clinic lists are being combined on this registry and patients are being attached to practitioners in chronological order as space becomes available.

Click here to register for the Health Connect Registry, Kootenay Boundary.